Had a package said to arrive on the day so I waited at home for the knock so I could sign the package. Next thing I know I got an email saying they could not make the delivery and I can go grab the card to redeliver. I called them up asking why they couldn't drop off my package but they can drop off a card. Caller replied saying it must because no one was home and I replied saying I was home and still am. The caller was shocked and said she will call the driver. Came back saying that the driver will try to redeliver it.
What are your delivery charges? Is there a minimum order? How can I pay for my order? How long will it take to get my order? What if something is out of stock? Are the prices the same online as in your shops? Can my order be tracked once it has been despatched? Do I have to be home to sign for my delivery? Can I specify a delivery time? Can I collect my order? Can orders be despatched from your Melbourne, Brisbane or Canberra shops? Do you ship outside of Australia?
Can I use my Vegan Card discount in your online shop? How do you ship refrigerated or frozen products? Where can you ship refrigerated products? Do I need a Cold Pack for all products? Can I return my Cold Pack for a refund? Packing Materials Is my information secure? Is your business Australian? What currency are your prices in? What is your web privacy statement?
Where are you? What are your opening hours? Do you have all the same products in your shops as you have in your online store? Are the prices the same in store as online? How can I pay for my purchases in store? What is your returns policy? Are your products free from animal testing? I see you sell vegan condoms, what's not vegan about regular condoms? I see you sell vegan dental floss, what's not vegan about regular dental floss?
What's not vegan in regular vitamins? Do you sell your products wholesale? Do any of your products contain palm oil? Why don't you stock the full range of each brand? When will my Vegan Mystery Box be delivered? How is my Vegan Mystery Box delivered? What will be in my Vegan Mystery Box? What if I love one of the products in my Vegan Mystery Box and want more? How often will my Vegan Mystery Box be delivered? How do I pay for my Vegan Mystery Box subscription?
When will my card be charged for my 3 or 6 month Vegan Mystery Box subscription? How do I change or cancel my Vegan Mystery Box subscription? How do I change or cancel my 3 or 6 month Vegan Mystery Box subscription? What if I want to give a Vegan Mystery Box subscription as a gift? What happens if my credit card gets declined?
Where can I earn reward points? How do I redeem my rewards Do vouchers ever expire? Are you going to sell my information or spam me with emails? Didn't find the answer you're looking for? Email us and we'll reply asap. Our delivery charges vary depending on the weight of your parcel and your delivery address. Our system is set up to automatically calculate your delivery charge based on these variables. Delivery is available by Fastway courier or Australia Post.
If you are in an area serviced by our courier both options will be offered at checkout. Pick up from Petersham is free as you can collect from our warehouse. We do not offer free shipping so only select this if you are able to come to Petersham, No, there is not a minimum order however it is more economical, delivery charge-wise, to order multiple items. So long as everything is in stock, orders will leave our Sydney warehouse within 2 business days of receipt. If you select Fastway couriers: Once dispatched the time depends on where you live, local to Sydney is same day or next day delivery, all other areas should be days.
We are not able to send orders containing refrigerated products on Fridays or Thursday for areas that take 2 days as the couriers do not work over the weekend and products would spoil so your order will be sent on Monday instead. If you select Australia Post: Couriers and Australia Post do not work on weekends, so any order placed on Friday, Saturday or Sunday will be sent from our warehouse on Monday.
On the rare occasion that something you've ordered is out of stock, we will contact you within 2 business days to offer a replacement or refund for that item. We are not able to hold backorders. Prices may differ between our online shop and our physical shops. Couriers require either a signature on delivery or, when placing your order with us, you can specify where your parcel can be left safely without signature.
They will leave a calling card advising you of this. Please allow 2 business days for us to process your order. It is not possible to collect online orders from any of our other shops as our online warehouse is located in Sydney and seperate from the other shops. Please wait for our email confirming your order is ready for collection before coming to Petersham. The warehouse for our online store is based in Sydney seperate to our Glebe shop and all orders are dispatched from there.
We are not able to dispatch any orders from any of our other shops. We are happy to refund products purchased through our online store or shops for any reason so long as they are returned to us un-opened and un-used within 7 days of purchase and they are in the same condition they were sold in. Refunds will be issued immediately either in cash, via paypal or to your credit card depending on how you paid for your order.
We ship products chilled products in a polyfoam esky with ice sheets. Cold Packs keep products cool for up to 48 hours in transit. Please note that frozen products will defrost in transit and we do not recommend re-freezing them. If you would like your parcel left somewhere safe please specify in the notes on checkout which will be on your delivery docket for the courier. We cannot ship refrigerated products to any parts of WA, NT or Tasmania however we can send all our non-cold products anywhere in Australia with Australia Post.
During summer we don't recommend ordering chocolate to these areas as they may melt in transit which will be at your own risk. To check if your postcode is serviced click here. You have the option to add a Cold Pack to your order for non-refrigerated products that may melt in transit in hot weather eg. This is entirely up to you, but please note that we cannot take responsibility for chocolate that melts in transit if you do not add a Cold Pack to your order.
We highly recommend you use a Cold Pack in hot weather for vulnerable products. Please consider this before ordering. Our courier does not provide a returns service so you will need to arrange that yourself or come and visit us. We reuse packing materials that come with our supplier deliveries so that there is as minimal waste and maximum recycling as possible.
These plastics are recycled and recyclable. There is soft plastics recycling called REDcycle which have many drop off stations. The poly boxes we send your cold order in can also be reused by your self, or returned to any of our shops in Australia for a full refund where we use them again. We will not give or sell your information to anyone, it will be used solely for the purpose of processing your order and associated communications, and our monthly newsletter if you have subscribed.
The effective date of this policy was Phone 02 Phone 03
Frequently Asked Questions
Senders should note these Conditions carefully and where necessary obtain insurance cover in order to protect their interests. Shipments are subject to local tariffs and the conditions of the FedEx subsidiary, branch or the independent contractor which accepted the Shipment. Application 2. Definitions 3. Rates 4.
What are your delivery charges? Is there a minimum order?
Offer is valid every Thursday and is limited to redemptions monthly. Offer is limited to the first redemptions every month. Only for new Lazada customers. Collect the voucher and discount will be automatically deducted on the check out page. Limited to the first redemptions monthly.
Conditions of Carriage
Received late no communication fro Courier distance was minimal and took days thank god for your company chasing them up it was really frustrating. I had ordered on the 29th of December, with express shipping mind you and received an email that it was sent out on the 29th. After a week I noticed that there was no signs of the order and I decided to track it down. Ever since then I had not received any updates about the order until the 8th of January. It had almost been two weeks with for an express delivery to even receive an update! I've never EVER had an issue with that clothing company putting incomplete addresses on my parcels. I ended up contacting the clothing company and they told me after a lengthy chat that they discovered the parcel had already been sent back for return and that I'll have to wait a week for a refund because they cannot send it back.WATCH THE VIDEO ON THEME: Couriers Please
COM work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. COM account. You can also Call our customer Care Team on Working hours: Monday to Saturday, 10 am to 7 pm or email us at care m-eretail. COM by following the below steps. To return or exchange an item now, click here. The Return Form is included in the shipment parcel along with your order. If you have misplaced the return form, click here to print a new one. Refund options for you - The customer can choose to get their refund in the following ways:. This Return Policy applies to all items with the exception of lingerie, sleepwear, swimwear, beachwear, accessories, beauty, socks and free items purchased directly from KOOVS.
Lazada Promo Code for Singapore in June 2019
Physical goods will be delivered, by courier from our warehouse or directly from the supplier, to the delivery address specified by the buyer on the checkout form. It is the buyer's responsibility to ensure that there is someone at the shipping address during office hours, to receive the delivery. The coupon number is embedded in the body of your email confirmation. Standard delivery cost for main SA Centre's is approx R This includes:
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Shipping and Handling Information at TigerDirect. Loan Payment Coupon Find and share international shipping coupon codes and promo codes for great discounts at thousands of online stores. Cheap Courier Massive Discount: Domestic and International. Can be programmed to calculate time or print just date and time with no. Calculations of yield to maturity assume that all coupon. Please enter all information on the coupon, including your complete TSP account number to help us identify your. A bond yield calculator, capable of accurately tracking the current yield, the yield to maturity, and the yield to call of a. To see how different shipping services calculate shipping cost, see:.
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Couriers Please is Australia's No 1 rated small parcel delivery service. With over Contractors nationwide and industry leading technology, Couriers Please provides unmatched service for your small parcel freight requirements. Please check out our full range of services including prepaid coupons, return freight and nationwide satchels. We also offer our customers the opportunity to manage their freight online, free of charge! Book now for a one off pickup- no account needed. It's easy and you can place a booking in just a matter of seconds. To make a booking please click on our website tag above and follow the prompts. Opportunities exist to join the team of over franchisees at Australia's No1 rated small parcel delivery service. Couriers Please.
This will show you where you parcel is within our network. For Regular Bookings ,you can arrange regular pickups with your local Couriers Franchisee.
Developed in conjunction with Ext-Joom. When a delivery cannot be completed because the addressee is not at the location supplied the parcel s are returned to the Go Logistics depot where a staff member shall endeavour to find the correct address details. In the event the parcel is redirected to another location the sender will be asked to provide coupon s for the redirection. Unfortunately accidents may occur and parcel s may be damaged. Go Logistics provides a guarantee for parcels travelling throughout the Sydney Metropolitan area. Please see the terms and conditions of our guarantee. To allow our driver some leeway for deliveries A. If your goods have not been delivered by 10am and 3pm please call our Customer Service on who will contact our driver and advise you of the delivery time. Payments for your coupons can be made by cash, cheque or electronic transfer. Our postal address and bank account details are shown on our invoice. Contact Go Logistics on A staff member will take you through the claim process and you should receive your coupons within a few weeks if the claim is successful.
If your freight falls outside of these specifications additional charges may apply. Chemicals and other goods classified as Dangerous Goods DG represent acute hazards to safety, the environment or road and rail transport vehicles. The effectiveness of the CouriersPlease distribution network depends on the speed of the pick-up and delivery to all customers. It is essential that the goods are packaged and addressed at the time of making the booking, so that the courier contractor can make the pick up without delay. For the convenience of all customers, we try to run as closely as possible to our schedule. We recommend strong, secure packaging for all goods, and that 'at-risk' items be insured before dispatch. Please ensure all items, including multiple consignments, are clearly addressed, including name, address, floor number, contact name and phone number at the intended destination. Multiple consignments should be marked 1 of 3, 2 of 3 etc. To check how many coupons you need for any destination in Australia please refer to our coupon calculator on our homepage.
If you are not already logged in, you will be asked to do so here. If this is your first time buying wines on our website, you will need to register yourself. If you have any trouble at all please contact us for support. Please note, our Rewards Program was closed as of August 1st All existing points are in storage and can to be used but not added to. If you have any specific questions please don't hesitate to click here to contact us immediately and we'll do our best to help. Powered by Shopify. Delivery Charges: What are your delivery charges? When can I expect delivery? Estimated delivery time to each state varies. Most deliveries will be completed within days. If necessary will my shipping charges be refunded?VIDEO ON THEME: Couriers please deliveryman laziness